Making a purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, go to the Shopping Cart and click on ‘Checkout with PayPal’. Enter payment details through PayPal’s secure site to complete your order.
Through PayPal we accept card payments. If you are shopping from North America or anywhere else, place your order and PayPal will convert the transaction to US Dollars or your own currency upon processing.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
Credit Card Security
All payment details and transactions are handled through PayPal. We do not process or store any credit card or payment details and cannot be held liable for any breach of security if it occurs through the PayPal service. Our website’s interaction with the PayPal ExpressCheckout service conforms to the API PayPal define for vendors to use.
Delivery
We aim to dispatch your order within 1 business day of receiving it. If there is to be any delay in the processing of your order we will immediately notify you via email. Your order should be delivered within 2-3 business days from dispatch. International orders are generally received in under 5 days.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. New stock usually arrives within 1-3 business days.
Tax Charges
We are not VAT registered so no VAT will be added.
For orders made from the UK or the European Union, no VAT is added. All other orders are VAT free.
Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value.
This cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty or mis- described. In this instance full refunds will be provided within 28 days of delivery.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.